Trading Terms & Conditions

  1. All prices are in Pounds Sterling. Aylsham Kids is zero vat rated. We reserve the right to change any advertised price before you place an order.
  2. Given that we sell nearly-new baby and toddler clothes and toys, there is only 1 of each item. If your order cannot be fulfilled, you will be offered an alternative or given a full refund.
  3. All orders are for collection unless otherwise agreed before ordering.
  4. Delivery within 5 miles are usually done on a Monday and Thursday but exact delivery will be confirmed once order is processed.
  5. Payment can be made by Paypal or cash. Paypal payments will be debited from your account before the despatch of your purchase. We will take all reasonable care to keep the details of your order secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our site.

Postage Costs

We send all our parcels by either Royal Mail or a Courier service and we recommend using recorded delivery, but you are free to choose. If you choose not to have it recorded, in the unlikely event that it gets lost in the post, we can only claim when 15 working days (3 weeks) have passed since the item was due to be delivered.

Returned items

Please contact us by e-mail to let us know if goods are being returned. Please include the date purchased, order number, your contact details and reason for returning.

Goods must be returned in the same condition as received for a refund or exchange. We cannot refund for damaged goods we cannot re-sell. You will be responsable for claims to Royal Mail if damaged in transit returning. Please keep all receipts from posting for proof.

Data protection

We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to any third parties. Please read our Privacy Policy for more details.

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS

These terms are non negotiable and constitute a legally binding agreement in all countries between aylshamkids.co.uk/the proprietor of aylshamkids.co.uk and the aforementioned.

 

Aylsham Kids part of Norfolk Geeks
21 Holman Close
Aylsham
Norwich
Norfolk
NR11 6DD
Tel 01263456700
Email contact@aylshamkids.co.uk